Getting an ATA Carnet in France

The carnet process is the same across the EU - one customs territory, one stamp chain, explained in the EU carnet guide. This page covers the French implementation. ATA Carnets are issued by the chambers of commerce and industry (CCI), under the guarantee of CCI Paris Île-de-France, not by customs (la douane). And there's exactly one way to order: the national electronic platform GEFI (Gestion Électronique des Formalités Internationales) at formalites-export.com. Whichever regional CCI you deal with for pickup and advice, the order itself goes through GEFI. Two routes inside the portal:

Who can apply

Companies, artisans, associations, liberal professions and private individuals can all hold a French carnet. The first application asks for proof of who you are:

The goods list (liste générale)

The goods list is the heart of the carnet, and France has firm rules for it:

What it costs

France uses a single national tariff (CCIs are public bodies; there's no member/non-member price split). The figures below are from the national tariff as of 1 January 2025, the latest published version we found. Confirm the current numbers on GEFI when you order.

ItemAmount
Base package (online service, base carnet, processing), 1 return trip€75 incl. VAT
Each additional trip€15 incl. VAT
International guarantee chain levy (CIG)€30
CCI certification (visa) per return trip€30
Guarantee premium (prime de cautionnement)per value, see below - non-refundable
Express issue (under 24 h)€40 incl. VAT
Pickup at the CCIfree
Registered post€5.30

So the cheapest realistic carnet (one destination, one trip, goods up to €11,000) lands at about €205: 75 + 30 + 30 + the €70 minimum premium.

The guarantee premium

Like Germany, France takes no Swiss-style refundable deposit of 20–40% of the goods value. Instead you pay a flat, insurance-style premium that you never get back, even if the carnet goes unused. It covers the CCI's guarantee costs, scaled to the carnet value. The published national schedule (dated 1 January 2023, the latest we found; verify when ordering):

Carnet value (EUR)Premium
up to 11,000€70
11,001–20,000€115
20,001–30,000€155
30,001–50,000€210
50,001–75,000€300
75,001–100,000€400
100,001–150,000€500
150,001–200,000€650
200,001–300,000€850
300,001–400,000€1,200
400,001–500,000€1,500
above 500,000flat 0.22%

Processing time and delivery

Standard processing48 hours (service opening hours)
Expressunder 24 hours, €40 surcharge
Pickup at the CCIfree, usually by appointment (see below)
Registered post€5.30 (CCI Paris also offers DHL courier)
Customs validation before first useplan extra time - see the domiciliation rule below

Pickup points we verified:

Many other CCIs issue and hand out carnets too (Yonne, Seine-et-Marne, Nord Isère, Normandie, Alsace and more). Since the order always goes through GEFI, just pick the CCI nearest you and ask about pickup.

The French quirks

The domiciliation rule (box H)

A freshly issued French carnet isn't ready to travel. Before first use, customs must see the carnet and the goods: you take both to the competent customs office nearest the goods' departure point, the inland office known as the bureau de domiciliation, for an identification visit. The officer checks the goods against the list and stamps box H on the green cover ("Attestation des autorités douanières"). The rule comes from customs bulletin BOD n°6652 of 16 December 2005, and it's France's version of the EU-wide "open inland, before travel" habit.

Finding your office: the official annuaire des services douaniers, or call Infos Douane Service on 0 800 94 40 40. Note that some goods categories have a mandated office: jewellery carnets in the Paris region, for example, must go through the Paris Principal bureau. Robots don't, but it shows the office choice isn't always free, so check.

Eight admissions, twelve months

Who may present the carnet (box B)

France is strict about this. Only a person named in box B ("Représenté par") may do the customs formalities with your carnet. Anyone else, including a carrier or freight forwarder, needs a customs power of attorney (pouvoir de représentation en douane) issued by the holder; GEFI provides a template during the order. And the vouchers are signed only at the border, in front of the officer, never in advance.

Return it to the CCI

Return the complete carnet to the issuing CCI, ideally right after the last trip and at the latest before the end of the month following its expiry date. Send it by registered post or hand it in against a receipt. The CCI checks the counterfoils and discharges the carnet. If something doesn't add up, the CCI tells you - see fix a problem.

Where customs handles your carnet

Charles de Gaulle (Roissy): the OPCO Aérogares office

Passenger-side carnet formalities at CDG are handled by the customs control office "Roissy OPCO Aérogares". Its main antenna is on Terminal 2E and covers all of Terminal 2; a Terminal 1 antenna covers T1 and T3 when it's open, and when it's closed the 2E antenna covers every terminal. Go there with carnet and goods before check-in.

Bureau de contrôle Roissy OPCO Aérogares (main antenna, Terminal 2E)

Address
Aéroport Paris-Charles de GaulleTerminal 2E (covers all of Terminal 2)Terminal 1 antenna covers T1 + T3 when open
Opening hours
Mon–Sat08:00–20:00
Sundays & public holidaysclosed

As published in the customs operators' note of 30 April 2024, the newest we found. Two years old by now, so call to confirm before relying on it.

Phone
01 74 37 13 75
Official links

Goods flying as cargo rather than checked luggage go through Roissy's freight side instead, with its own access procedures for the freight terminal. Your forwarder handles that; make sure they carry the carnet (or a power of attorney - see the box-B rule above). For business advice around CDG, the customs economic action unit (Pôle d'action économique Roissy) is reachable on 01 48 62 62 88 / 01 48 62 75 28, pae-roissy@douane.finances.gouv.fr.

Orly: call before you commit

Orly's customs bureau sits in the freight zone, not in the passenger terminals, and we found no published carnet desk hours anywhere official. Even the address below comes from directory aggregators rather than a page we could verify directly. Treat Orly as a phone-first airport for carnets: confirm where to go and when before booking around it, or fly from CDG.

Bureau de douane d'Orly (freight zone)

Address
Zone de fret, bâtiment 54816 rue Louis BlériotOrly
Phone
01 49 75 09 41
Email
bureau-orly@douane.finances.gouv.fr
Official links

The business-advice contact for Orly is the Pôle d'action économique Orly: 01 49 75 84 11, pae-orly@douane.finances.gouv.fr. The out-of-hours brigade fallback described for CDG comes from the same customs direction that covers Roissy-CDG, Orly and Le Bourget, but don't count on it: same one-off-necessity restriction.

Driving to the UK: Calais & Eurotunnel

The France-UK road corridor packs two customs events into a few kilometres: the French/EU exit stamp on this side of the Channel and the UK import on the other. The published guidance is thinner than we'd like; where we lean on secondary sources, we say so.

Checking hours and getting help

Quick answers in the EU Carnet FAQ; recovery playbooks in fix a problem.

Sources

Every factual claim on this page comes from the sources below, checked on the "last reviewed" date in the footer. Official resources are linked in whatever language they are published in.